One front-desk standard across every location.
Consistency is hard when every office answers the phone differently. Kosar.ai gives all your locations the same 24/7 coverage and the same patient experience — with group-level visibility in one place.
Group
All offices · live
of calls answered across every office
consistent standard, group-wide
dashboard for the whole group
Multi-Location Dental Groups4 practices
Every location runs its front desk differently.
As a group grows, each office develops its own way of answering, booking, and following up — shaped by whoever happens to work the desk that day. Patients feel the difference, and leadership can't see it. The result is a brand that's only as consistent as its least-covered phone.
Patient experience varies office to office
The same patient gets a different greeting, wait, and answer depending on which location they call — and which staff member picks up.
No standard way to answer, book, or follow up
Without a shared front-desk playbook, every office improvises — so quality rises and falls with staffing at each location.
You can't see which locations are leaking patients
Missed calls and no-shows hide inside each office's numbers, so you can't tell which locations are quietly losing demand.
Every office runs the front desk the same way — your way.
- 01
Consistent 24/7 coverage at every location
Every office answers instantly, around the clock, with no gaps when a desk is short-staffed or closed.
- 02
A standardized patient experience across the group
The same greeting, booking flow, and follow-up at every location — so your brand feels the same everywhere.
- 03
Group-level visibility into calls, bookings & no-shows
One roll-up view across every office, so you can compare locations and spot problems before they compound.
- 04
Balance overflow across offices
When one location is slammed, calls and bookings still get handled — instead of falling to voicemail.
- 05
Scale coverage without hiring at each location
Add offices without adding a front desk at every one — coverage scales with the group, not the payroll.
The modules that standardize the group.
Each location keeps its own providers, hours, and rules — the standard is how patients are handled, not a one-size-fits-all schedule.
Prove it at one office. Then make it the standard.
Phased and non-disruptive — no rip-and-replace. Start with the workflow under the most pressure, then expand into the full operating layer.
- 1
Pilot one location
Start at a single office to prove the experience and tune it to your group's rules — non-disruptive, on top of that office's existing PMS.
- 2
Roll out across offices
Apply the same standard location by location, each keeping its own providers and hours while sharing one front-desk playbook.
- 3
Group dashboard
Switch on the multi-location roll-up to compare offices and manage the whole group from one view.
Consistent handling of patient data across every office.
The same security standard applies at every location: encrypted data, secure PMS access, role-based controls, and audit logging — with HIPAA-ready deployment practices. Patients are verified before any sensitive information is shared, group-wide.
Common questions, answered.
Yes. Kosar.ai connects to Open Dental, Curve Dental, and CareStack, so offices on different systems can run under one front-desk standard without migrating anyone to a new platform.
See Kosar.ai for your dental group.
Book a walkthrough and we'll show you one front-desk standard — and one dashboard — across all your locations.