A standardized front desk across your whole network.
Supporting dozens or hundreds of practices means wildly different phone handling, systems, and patient experiences. Kosar.ai brings one AI front-desk standard to every practice — new or acquired — with central visibility across the network.
Network
Network · standardized
of calls answered network-wide
front-desk standard across every practice
PMSs unified: Open Dental, Curve, CareStack
DSOs (Dental Service Organizations)12 practices
Front-desk quality varies across every practice you support.
A DSO inherits whatever front desk each affiliated practice already had — different systems, different scripts, different levels of coverage. Standardizing clinical and back-office operations is hard enough; the phone is often the last thing to get standardized, and it's the first thing patients experience.
Affiliated practices run different systems and processes
Every practice you support answers, books, and follows up its own way — on its own PMS — so there's no shared standard to manage.
Patient communication quality is inconsistent network-wide
The experience a patient gets depends entirely on which practice they called and who was staffing the desk that day.
Onboarding a new or acquired practice's front desk is slow
Every de novo or acquisition means rebuilding phone handling from scratch — a drag on integration and time-to-value.
One front-desk standard, applied to every practice you support.
- 01
A network-wide standard for patient communication
Every practice answers, books, and follows up the same way — so the patient experience is consistent across the network.
- 02
Faster onboarding for new and acquired practices
Bring a practice's front desk onto the standard quickly, whether it's a de novo location or a fresh acquisition.
- 03
Central visibility and benchmarking across practices
See every practice in one place and benchmark them against each other on calls, bookings, and no-shows.
- 04
Support de novo and acquired locations the same way
One repeatable playbook covers both new builds and acquisitions — no bespoke front-desk setup each time.
- 05
Lower per-practice front-desk staffing cost
Deliver consistent coverage without staffing a full front desk at every single practice in the network.
The full platform, plus an integration layer that spans your systems.
Underneath sits an integration layer that spans Open Dental, Curve Dental, and CareStack — so practices on different systems run under one standard without migrating.
Standardize the essentials, then expand across the network.
Phased and non-disruptive — no rip-and-replace. Start with the workflow under the most pressure, then expand into the full operating layer.
- 1
Standardize answering & intake
Bring the front-desk essentials — answering and new-patient intake — onto one standard, non-disruptively, on top of each practice's existing PMS.
- 2
Expand modules across the network
Roll out scheduling, recall, and payments practice by practice, using the same repeatable playbook for de novo and acquired locations.
- 3
Network-wide dashboard
Switch on central reporting to benchmark every practice and manage the whole network's front desk from one view.
Security and compliance, standardized across the network.
At DSO scale, patient data handling can't vary by practice. Kosar.ai applies one security standard everywhere: encrypted data transmission, secure API access to each PMS, role-based access controls, and audit logging on every action — with HIPAA-ready deployment practices. Patients are verified before any sensitive information is shared.
Common questions, answered.
Yes. An integration layer spans Open Dental, Curve Dental, and CareStack, so practices on different systems run under one front-desk standard without being migrated to a single platform.
See Kosar.ai for your DSO.
Book a walkthrough and we'll show you one front-desk standard — and one benchmark — across every practice you support.